Cisco RMA - Upgrade - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2P-MS1348HW
24 x 7 x 2 Hour - On-site - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 2 Hour - Replacement service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- RMA - Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x2 Hour
- Provided Support
- Phone Support Replacement Return Material Authorization Hardware Support
- Service Response Time
- 2 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MS130 48P Cloud Managed 48GE 740