Cisco RMA Only - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2P-MS39248W
24 x 7 x 2 Hour - On-site - Technical
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 2 Hour - Return Material Authorization service response time helps accommodate service needs within the defined response window
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- RMA Only
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x2 Hour
- Provided Support
- Phone Support Return Material Authorization
- Service Response Time
- 2 Hour - Return Material Authorization
- Service Location
- On-site
- Product Supported
- Cisco CON-RO2PXXX