Cisco Meraki Return Material Authorization (RMA) Only Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2P-MX7CSHWH
24 x 7 x 2 Hour - On-site - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 2 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Return Material Authorization (RMA) Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x2 Hour
- Provided Support
- Phone Support Replacement Return Material Authorization Hardware Support
- Service Response Time
- 2 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Meraki MX7 Router or Security Appliance