Cisco RMA Upgrade - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-C935024U
24 x 7 x 4 Hour - Technical
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour
- Product Supported
- Cisco 9350 24-PORT 6