Cisco Meraki Return Material Authorization (RMA) Only Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-C93LP4XM
24 x 7 x 4 Hour - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- Return Material Authorization (RMA) Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Return Material Authorization
- Service Response Time
- 4 Hour - Replacement
- Product Supported
- Meraki C9300L 48-PORT POE, 4X10G UPLINK, 715WAC