Cisco Return Material Authorization (RMA) Only Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-C93LT4XM

24 x 7 x 4 Hour - On-site - Exchange

Cisco Return Material Authorization (RMA) Only Service - Service

About This Product

Overview

This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.

Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
Return Material Authorization (RMA) Only Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Hardware Support Replacement Return Material Authorization
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco C9300L 48 port data 4x10G Uplink 350wa