Cisco Meraki Return Material Authorization (RMA) Only - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-C93PF4XM

24 x 7 x 4 Hour - Service Depot - Exchange

Cisco Meraki Return Material Authorization (RMA) Only - Extended Service - Service

About This Product

Overview

This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.

Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Phone Support service is included to assist you with resolving issues and address problems through the available support features
  • 4 Hour - Parts Replacement service response time helps accommodate service needs within the defined response window
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Return Material Authorization (RMA) Only - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Return Material Authorization Parts Replacement
Service Response Time
4 Hour - Parts Replacement
Service Location
Service Depot
Product Supported
Meraki C9300L-48PF-4X-M