Cisco RMA Upgrade - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-M1S5P4G1
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Material Authorization Replacement
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MS150-24P-4G L2 STCK CLD-MNGD 24G