Cisco Meraki Return Material Authorization (RMA) - Upgrade - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-M1S5P4G3
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This is an optional add-on hardware replacement service for existing Cisco Meraki Customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Return Material Authorization (RMA) - Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Material Authorization Replacement
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Product Supported
- Cisco MS150-48LP-4G L2 Stck Cld-Mngd 48