Cisco RMA Upgrade - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-M1S5P4G4

24 x 7 x 4 Hour - On-site - Exchange

Cisco RMA Upgrade - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
RMA Upgrade
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Return Material Authorization Replacement
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco Meraki MS150 48FP 4G L2 Stck Cld Mngd 48