Cisco RMA Upgrade - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-M2S5P4G1

24 x 7 x 4 Hour

Cisco RMA Upgrade - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour service response time helps accommodate service needs within the defined response window

Quick Specifications

Service Name
RMA Upgrade
Product Type
Service
Service Description
24x7x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Product Supported
Cisco Meraki MS150-24MP-4X CLD-MNGD 16GE + 8