Cisco Meraki RMA - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-MR57HWTG
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This is an optional add-on hardware replacement service for existing Cisco Meraki Customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- RMA
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Meraki MR57 Wi-Fi 6E Indoor AP