Cisco Meraki RMA Only Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-MS130Z24
24 x 7 x 4 Hour - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Replacement service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- RMA Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Product Supported
- Cisco MERAKI MS130-24P Cloud Managed 24GE 370W