Cisco Meraki RMA Only Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-MS138PHW
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- RMA Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Merchandise Agreement (RMA) Hardware Support Replacement
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MS130-8P Cloud Managed 8GE 120W P