Cisco RMA Upgrade - Extended Service - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-MS13R18P
24 x 7 x 4 Hour - On-site/Service Depot - Exchange - Parts
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- 4 Hour - Parts Replacement service response time for convenient and efficient handling of service needs
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On-site/Service Depot service location defines the designated servicing area, helping maintain usability by outlining where assistance can be accessed
Quick Specifications
- Service Name
- RMA Upgrade - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Material Authorization Parts Replacement
- Service Response Time
- 4 Hour - Parts Replacement
- Service Location
- On-site/Service Depot
- Service Duration
- 1 Year