Cisco RMA Upgrade - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4-MX67CNSE
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Return Material Authorization
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 1 Year