Cisco RMA Upgrade - Renewal - 1 Year - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4P-C92LP4GA

24 x 7 x 4 Hour - On-site - Exchange

Cisco RMA Upgrade - Renewal - 1 Year - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
RMA Upgrade - Renewal
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support Return Material Authorization
Service Response Time
4 Hour - Replacement
Service Location
On-site
Service Duration
1 Year