Cisco RMA Only - Renewal - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4P-C930048M
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This is an optional add-on hardware replacement service for existing Cisco Meraki Customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time for convenient and efficient handling of service needs
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- RMA Only - Renewal
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Installation Return Material Authorization
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Cisco ME C9300 48-Port POE