Cisco RMA Upgrade - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4P-CW9172IR
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Replacement service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Replacement service response time for convenient and efficient handling of service needs
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Return Material Authorization
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 1 Year