Cisco RMA Upgrade - (Renewal) - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO4P-MS13R48A

24 x 7 x 4 Hour - On-site - Exchange

Cisco RMA Upgrade - (Renewal) - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Return Material Authorization service is included to assist you with resolving issues and address problems through the available support features
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
  • On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service

Quick Specifications

Service Name
RMA Upgrade - (Renewal)
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Return Material Authorization Phone Support Replacement Hardware Support
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco MERAKI MS130-48 CLOUD MANAGED 48GE