Cisco Return Material Authorization (RMA) Upgrade - Extended Service - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROB-C93548HX
8 x 5 x Next Business Day - On-site/Service Depot - Exchange - Parts
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features return material authorization service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Business Day - Parts Replacement (for requests before 3:00 p.m.) service response time for convenient and efficient handling of service needs
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On-site/Service Depot service location defines the designated servicing area, helping maintain usability by outlining where assistance can be accessed
Quick Specifications
- Service Name
- Return Material Authorization (RMA) Upgrade - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Return Material Authorization Phone Support Replacement Hardware Support Parts Replacement
- Service Response Time
- Next Business Day - Parts Replacement (for requests before 3:00 p.m.)
- Service Location
- On-site/Service Depot
- Service Duration
- 1 Year