Cisco RMA Upgrade - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROB-MG52HW1A
8 x 5 x Next Business Day - On-site - Exchange
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Replacement service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day - Replacement service response time helps accommodate service needs within the defined response window
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Replacement Phone Support Return Material Authorization Hardware Support
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site
- Product Supported
- Cisco MG52 Cellular Gateway With Suppor