Cisco RMA Only - Service
8 x 5 x Next Business Day - On-site - Exchange
About This Product
Overview
This Service Description must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference.
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Replacement service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- RMA Only
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Replacement Hardware Support Phone Support Return Merchandise Agreement (RMA)
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MS130-8P Cloud Managed 8GE 120W P