Cisco RMA Upgrade - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROB-MS13R18P

8 x 5 x Next Business Day - Technical

Cisco RMA Upgrade - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Business Day service response time helps accommodate service needs within the defined response window

Quick Specifications

Service Name
RMA Upgrade
Product Type
Service
Service Main Type
Technical
Service Description
8x5xNext Business Day
Provided Support
Phone Support Return Material Authorization
Service Response Time
Next Business Day
Product Supported
Cisco Meraki MS130-8P Cloud Managed 8GE 120W