Cisco RMA Upgrade - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROB-MX45CNSE
8 x 5 x Next Business Day - On-site - Exchange
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features return material authorization service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Return Material Authorization Phone Support Replacement Hardware Support
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site
- Service Duration
- 1 Year