Cisco RMA Only - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROBP-MS22024P
8 x 5 x Next Business Day - On-site - Technical
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Return Material Authorization service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- RMA Only
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Return Material Authorization
- Service Response Time
- Next Business Day - Return Material Authorization
- Service Location
- On-site
- Product Supported
- Cisco CON-ROBPXXX