Cisco RMA Upgrade - Service
8 x 7 x Next Calendar Day - On-site - Exchange
About This Product
Overview
This Service Description is part of the Services Agreement (as defined in the Services Guide) and describes various Services that Cisco will provide to You. Capitalized terms, unless defined in this document, have the meaning in the Services Guide
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features return material authorization service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Calendar Day - Replacement service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Return Material Authorization Phone Support Replacement Hardware Support
- Service Response Time
- Next Calendar Day - Replacement
- Service Location
- On-site
- Product Supported
- Cisco MS150-24P-4G L2 STCK CLD-MNGD 24G