Cisco RMA Only Service - Service
8 x 7 x Next Calendar Day - On-site - Exchange
About This Product
Overview
This Service Description must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference.
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Protects your investment and adds value with increased reliability
- Features hardware support service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Next Calendar Day - Replacement service response time for better accommodation with maximum reliability
Quick Specifications
- Service Name
- RMA Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Hardware Support Phone Support Return Merchandise Agreement (RMA) Replacement
- Service Response Time
- Next Calendar Day - Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MR42 Cloud Ma