Cisco Meraki RMA Upgrade - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROC-MR76HW

8 x 7 x Next Calendar Day - Exchange

Cisco Meraki RMA Upgrade - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features return material authorization service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Calendar Day - Replacement service response time helps accommodate service needs within the defined response window

Quick Specifications

Service Name
RMA Upgrade
Product Type
Service
Service Main Type
Exchange
Service Description
8x7xNext Calendar Day
Provided Support
Return Material Authorization Phone Support Replacement
Service Response Time
Next Calendar Day - Replacement
Product Supported
Cisco Meraki MR76 WI-FI 6 Outdoor