Cisco RMA Upgrade - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROC-MR78HW1

8 x 7 x Next Calendar Day - Carry-in - Exchange

Cisco RMA Upgrade - Service

About This Product

Overview

This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.

Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Phone Support service is included to assist you with resolving issues and address problems through the available support features
  • Next Calendar Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • Carry?in service provides a method for bringing in?warranty products to a service point for assistance within the defined support process

Quick Specifications

Service Name
RMA Upgrade
Product Type
Service
Service Main Type
Exchange
Service Description
8x7xNext Calendar Day
Provided Support
Phone Support Return Merchandise Agreement (RMA) Replacement Installation
Service Response Time
Next Calendar Day - Replacement
Service Location
Carry-in
Product Supported
Cisco MERAKI MR78 WI-FI 6 OUTDOOR AP