Cisco Meraki RMA Only Service - Renewal - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROC-MS1348HW
8 x 7 x Next Calendar Day - On-site - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Calendar Day - Replacement service response time for convenient and efficient handling of service needs
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- RMA Only Service - Renewal
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Phone Support Return Merchandise Agreement (RMA) Hardware Support Replacement
- Service Response Time
- Next Calendar Day - Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MS130-48P CLOUD MANA