Cisco RMA Only - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROCP-MS32048F
8 x 7 x Next Calendar Day - On-site - Technical
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- Next Calendar Day - Return Material Authorization service response time for convenient and efficient handling of service needs
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- RMA Only
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Phone Support Return Material Authorization
- Service Response Time
- Next Calendar Day - Return Material Authorization
- Service Location
- On-site
- Product Supported
- Cisco CON-ROCPXXX