Cisco SMARTnet - Extended Service - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Physical service sub type supports tasks that involve in-person handling, helping maintain steady operational work within the service coverage
• Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
• Parts service characteristics define features intended to support convenient use and assist with routine operational needs
• 2 Hour - Parts service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines