Cisco SMARTnet SMB Support Assistant - Extended Service - 1 Year - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SMBS-CISCO192

8 x 5 x Next Business Day - Service Depot - Exchange - Electronic and Physical

Cisco SMARTnet SMB Support Assistant - Extended Service - 1 Year - Service

About This Product

Overview

Getting Your Share of a $1.4 Billion Market
Simplicity, functionality and reliability. Small and Medium-size Businesses (SMBs) look for business value in their technology solution purchases. Their energy and resources are focused on the demands of their business, and they prefer to rely on support services to maintain their network's performance. The wide acceptance and need for support is underscored by the fact that SMBs are consuming US $1.4 billion in postsales services annually with 15 percent growth per year.

This unique and challenging environment requires a special kind of support offering - one that can help you address your SMB customers' particular needs, accelerate your sales cycle and drive higher levels of customer satisfaction. And Cisco Systems has created the right tools to meet those challenges.

Cisco® SMB Support Assistant is a support service program specifically designed for this exciting growth market. This offering provides an opportunity for you, as a Cisco Partner, to:
  • Increase your revenues by adding an attractive newsupport service option to your portfolio
  • Increase attach and renewal rates
  • Increase customer satisfaction
Build on the success of Cisco SMB Class Solutions - integrated network solutions specially designed to fit the needs of the SMB environment - by including world-class support. Selling support is easy when you have the right answers.
  • Gives you complete peace of mind and confidence in your results
  • Features replacement service that helps you handle any mishaps
  • Service depot offers fast, reliable and cost-effective response
  • Electronic and Physical service sub type for your convenience and ease of operation
  • 8 x 5 Replacement service availability to better accommodate your requirements and scheduling
  • Next Business Day - Replacement service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
SMARTnet SMB Support Assistant - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Sub Type
Electronic and Physical
Service Description
8x5xNext Business Day
Provided Support
Replacement Phone Support Web Knowledge Base Access New Releases Update Software Maintenance
Service Response Time
Next Business Day - Replacement
Service Location
Service Depot