Cisco Smart Net Total Care - Extended Service - Service
8 x 5 x Next Business Day - Service Depot - Exchange - Parts
About This Product
Overview
With so much depending on your network, even a routine issue can have a major effect on your customers, your employees, and your business profitability. Cisco® Services provides the support you need from first purchase of your Cisco products with our foundational services through technology refresh and beyond with our high-value services.
Your IT infrastructure is the lifeline that connects your business to customers and suppliers. Business success requires maintaining high service levels for your network while reducing costs and expanding your network as your business grows. Cisco Smart Net Total Care® (SmartNet® ) and our other foundational services can help you meet these objectives.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Smart Net Total Care - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Replacement Parts Replacement Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Characteristic
- Parts