Cisco SMARTnet - Extended Service - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SNT-A9KMOD1T
8 x 5 x Next Business Day - Exchange - Parts - Electronic and Physical
About This Product
Overview
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Electronic and Physical defines the service sub type intended to keep service access straightforward and support efficient
- Features hardware maintenance service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- 24 x 7 Web Knowledge Base Access service availability supports planning by offering access during designated times to help align with your requirements and scheduling needs
- Next Business Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
Quick Specifications
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Hardware Maintenance Parts Replacement Software Maintenance Software Update Phone Support Diagnosis Software Upgrade Web Knowledge Base Access
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 1 Year