Cisco Smart Net Total Care - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SNT-RV340WKA
8 x 5 x Next Business Day - Exchange - Physical, Electronic
About This Product
Overview
The Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation. It must support apps and devices, help enable personal experiences, and connect to clouds more securely.
Our services proactively support, optimize,and help secure your network so you can pay more attention to running your business.
Smart Net Total Care helps solve problems faster, improves operational efficiency, and reduces the risk of downtime. It gives you more time to focus on business innovation while proactively supporting your infrastructure.
What You Get:
- Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
- Advance hardware replacement -- including 2-hour, 4-hour and next-business day options
- Access to operating system (OS) software updates and upgrades
- 24-hour access to Cisco online resources
- Comprehensive, web-based user community for self-service support of smart capabilities
- Proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
- Protects your investment and adds value with increased reliability
- Features replacement service that helps you handle any mishaps
- Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
- Next Business Day - Advanced Hardware Replacement service response time for timely completion with increased dependability
Quick Specifications
- Service Name
- Smart Net Total Care
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Physical Electronic
- Service Description
- 8x5xNext Business Day
- Provided Support
- Replacement Phone Support Web Knowledge Base Access Software Update Software Upgrade Diagnosis
- Service Response Time
- Next Business Day - Advanced Hardware Replacement
- Product Supported
- Cisco RV340W Wireless AC Dual WAN Gigabit