Cisco SMARTnet Solution Support - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSC2P-C9407R9A
24 x 7 x 2 Hour - On-site - Technical - Physical, Electronic
About This Product
Overview
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Physical service sub type supports tasks that involve in-person handling, helping maintain steady operational work within the service coverage
- Troubleshooting support assists with identifying the immediate cause of issues and provides guidance aimed at restoring normal operation where possible
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- SMARTnet Solution Support
- Product Type
- Service
- Service Main Type
- Technical
- Service Sub Type
- Physical Electronic
- Service Description
- 24x7x2 Hour
- Provided Support
- Troubleshooting Configuration Phone Support Email Support Escalation Support Diagnosis Web Knowledge Base Access Software Update
- Service Location
- On-site
- Product Supported
- Cisco Catalyst 9400 Series 7 slot, Sup, 2xC940