Cisco Solution Support - Extended Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSC4P-C14321K9
24 x 7 x 4 Hour - On-site - Exchange - Parts & Labor
About This Product
Overview
Technology has evolved. So should your technical support.
From single devices with their operating systems, today's IT infrastructures are now more complex: software and hardware from multiple technology providers combine to create sophisticated business solutions.
But more products and more providers can mean more places where something could go wrong. How are you supporting your powerfully complex IT? If you're still using product-focused support, it's likely not enough:
- When an issue arises within a multiproduct, multivendor solution environment, do you have the resources to isolate your issue to open a case?
- If you don't, how do you know which provider to call for help?
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- 4 Hour - Replacement service response time for convenient and efficient handling of service needs
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Solution Support - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Parts Replacement Repair Web Knowledge Base Access New Releases Update
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Characteristic
- Parts & Labor