Cisco SMARTnet Solution Support - Extended Service - Service

Overview

• Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
• Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
• Physical service sub type supports tasks that involve in-person handling, helping maintain steady operational work within the service coverage
• Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
• 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines