Cisco Solution Support - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSC4P-CS6EK9KI

24 x 7 x 4 Hour - On-site - Technical

Cisco Solution Support - Service

About This Product

Overview

Technology has evolved. So should your technical support.

From single devices with their operating systems, today's IT infrastructures are now more complex: software and hardware from multiple technology providers combine to create sophisticated business solutions.

But more products and more providers can mean more places where something could go wrong. How are you supporting your powerfully complex IT? If you're still using product-focused support, it's likely not enough:

  • When an issue arises within a multiproduct, multivendor solution environment, do you have the resources to isolate your issue to open a case?
  • If you don't, how do you know which provider to call for help?
  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour service response time for convenient and efficient handling of service needs
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
Solution Support
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Service Location
On-site
Product Supported
Cisco ROOM KIT WITH INTEGRATED MICROPHONE, SPEAKERS AND NAVIGATOR