Cisco Solution Support - (Renewal) - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSC4P-CW36548P
24 x 7 x 4 Hour - On-site - Technical
About This Product
Overview
Technology has evolved. So should your technical support.
From single devices with their operating systems, today's IT infrastructures are now more complex: software and hardware from multiple technology providers combine to create sophisticated business solutions.
But more products and more providers can mean more places where something could go wrong. How are you supporting your powerfully complex IT? If you're still using product-focused support, it's likely not enough:
- When an issue arises within a multiproduct, multivendor solution environment, do you have the resources to isolate your issue to open a case?
- If you don't, how do you know which provider to call for help?
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Solution Support - (Renewal)
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Product Supported
- Cisco One Catalyst 3650 48 Port Poe 4X1G