Cisco Solution Support - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Phone Support service is included to assist you with resolving issues and address problems through the available support features
• 4 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point