Cisco Solution Support - Extended Service - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
• 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere