Cisco Solution Support Software Support (SWSS) - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSC4S-WSC248SL

8 x 5 x 4 Hour - On-site - Maintenance - Electronic

Cisco Solution Support Software Support (SWSS) - Service

About This Product

Overview

Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance, updates, and upgrade entitlement to help increase business value, reduce cost, and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software, SWSS has a required attachment minimum of 12 months. This integrated, easier, smarter, and more comprehensive service helps resolve issues quickly with the following:
  • Access to the Technical Assistance Center (TAC) for software issues 24 hours a day, 7 days a week
  • Major upgrades, minor updates, and maintenance for licensed software applications
  • Access to ongoing innovation
  • Access to online resources
  • Protects your investment and adds value with increased reliability
  • Features Software Update service that helps you handle any mishaps
  • On-site support provides fast and easy approach to solve the issues

Quick Specifications

Service Name
Solution Support Software Support (SWSS)
Product Type
Service
Service Main Type
Maintenance
Service Sub Type
Electronic
Service Description
8x5x4 Hour
Provided Support
Software Update Software Maintenance Software Upgrade Web Knowledge Base Access Phone Support
Service Location
On-site