Cisco Solution Support (Renewal) - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSDR7-FRP11209

24 x 7 x 4 Hour - On-site - Technical

Cisco Solution Support (Renewal) - Service

About This Product

Overview

What is Solution Support?

Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour service response time for convenient and efficient handling of service needs
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
Solution Support (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Phone Support Drive Retention
Service Response Time
4 Hour
Service Location
On-site
Product Supported
Cisco Firepower 1120 NGFW Appliance 1U