Cisco Solution Support - Service

Overview

• Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
• Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Next Calendar Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed