Cisco Solution Support - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSSNC-WSAS1969

8 x 7 x Next Day - Exchange

Cisco Solution Support - Extended Service - Service

About This Product

Overview

What is Solution Support?

Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.


  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines

Quick Specifications

Service Name
Solution Support - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
8x7xNext Day
Provided Support
Replacement Phone Support New Releases Update Product Info Support Web Knowledge Base Access
Service Response Time
Next Day - Replacement
Product Supported
Cisco Secure Web Appliance S196