Cisco Solution Support - Extended Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSSNP-C14451K9
24 x 7 x 4 Hour - Exchange - Parts
About This Product
Overview
Technology has evolved. So should your technical support.
From single devices with their operating systems, today's IT infrastructures are now more complex: software and hardware from multiple technology providers combine to create sophisticated business solutions.
But more products and more providers can mean more places where something could go wrong. How are you supporting your powerfully complex IT? If you're still using product-focused support, it's likely not enough:
- When an issue arises within a multiproduct, multivendor solution environment, do you have the resources to isolate your issue to open a case?
- If you don't, how do you know which provider to call for help?
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- Solution Support - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Web Knowledge Base Access New Releases Update Parts Replacement
- Service Response Time
- 4 Hour - Replacement
- Service Characteristic
- Parts
- Product Supported
- Cisco C1-CISCO4451/K9