Cisco Solution Support - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSSNP-CS6EK9KI

24 x 7 x 4 Hour - Exchange - Parts

Cisco Solution Support - Service

About This Product

Overview

What is Solution Support?

Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Phone Support service is included to assist you with resolving issues and address problems through the available support features
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window

Quick Specifications

Service Name
Solution Support
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support New Releases Update Web Knowledge Base Access Replacement Parts Replacement
Service Response Time
4 Hour - Replacement
Service Characteristic
Parts
Product Supported
License Quantity: 1 License Cisco Devices: CS-KIT-K9 CS-KIT-K9++ CS-KIT-K9-RF CS-KIT-K9-WS